Rushd Almasar
Certifications
Project Management

ITIL 4 Foundation

AXELOS / PeopleCert

BeginnerUp to 330 USD
Share:
Visit official site

Decision summary

Best for
  • Service desk and IT service management teams
Typical roles
  • Service Desk / IT Operations
Preferred prerequisites
  • No formal prerequisites
Next step
  • ITIL 4 Managing Professional
Estimated priceUp to 330 USD

Legacy estimate without a verified capture date — check the current price with the official provider.

HRDF support
HRDF status not verifiedVerify on HRDF

Guidance only · Content reviewed March 2026 · Verify pricing and requirements with the official provider

Verification details
  • Content reviewed: March 2026
  • Exam data checked: May 25, 2026

Certification details

Overview

Fundamentals of IT service management

Fundamentals of IT service management. This certification is suitable for the Beginner.

Exam & requirements

Sourced from the official issuer and may change — verify before booking.

Duration
60 minutes
Questions
40
Passing score
26 / 40 (65%)
Validity
Lifetime for Foundation (higher tiers require CPD)
Prerequisites

No prerequisites. Suitable for IT service management newcomers.

Renewal

Foundation does not require renewal. Higher tiers need annual CPD points via PeopleCert.

Tips to pass the exam

General guidance — verify with official source

  • Lock in one consistent quiet hour daily (early morning works well) — consistency beats volume.

  • Start with a question bank before reading the book — it tells you what's actually tested.

  • Take a full rest day before the exam — adequate rest noticeably sharpens focus and recall.

Study plan
Generic level-based template
Estimated study hours
40–80 hours
Suggested duration
6–8 weeks at ~1 hour/day
  1. 1

    Read the official exam overview and confirm the current exam version (Exam Objectives).

  2. 2

    Spend the first week on theoretical fundamentals using one free video course (YouTube or Coursera audit).

  3. 3

    Cover the syllabus sequentially over the following weeks, summarising each chapter in one page.

  4. 4

    Start practice questions after completing the first third of the syllabus to get used to the exam style early.

  5. 5

    Reserve the final week for full mock exams. Don't book the real exam until you score 80%+ three times in a row.

Frequently asked questions
How long does it take to prepare for ITIL 4 Foundation?
Typical preparation is 40–80 hours of focused study (6–8 weeks at ~1 hour/day), with the last two weeks reserved for full mock exams. The exact time depends on your prior experience in the field.
How much does ITIL 4 Foundation cost?
Cost varies by exam centre and country. Check AXELOS / PeopleCert's official site for the latest pricing, and verify whether HRDF (Hadaf) covers it.
Does ITIL 4 Foundation expire?
Most professional certifications require renewal every 2–3 years through CPE / CEU (continuing-education credits). Check AXELOS / PeopleCert's renewal policy for exact requirements.
Does ITIL 4 Foundation help land a job in Saudi Arabia?
The certification clearly increases your chances but isn't sufficient alone. Saudi employers look at certification + hands-on experience + projects + English fluency + local market understanding. Pair the cert with a real project or measurable experience.

Similar or alternative certifications

Compare with same-level alternatives

PMP – Project Management Professional

PMI

AdvancedUp to 560 USD
Details

CAPM – Certified Associate in Project Management

PMI

BeginnerUp to 300 USD
Details

PMI-ACP – Agile Certified Practitioner

PMI

IntermediateUp to 500 USD
Details

What's next?

Continue your journey after reading this certification.

This site is a free informational guide only. For the latest pricing, requirements, and exam scheduling, please visit the issuer's official site via the link above.

Official source